Frequently Asked Questions
Everything you need to know about Spigen's premium electronic accessories.
What is the standard shipping time for domestic orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
Do Spigen cases support wireless charging?
Yes, the majority of our cases are designed to be compatible with Qi-standard wireless chargers. For MagSafe compatibility, please check the specific product description for 'MagFit' branding.
How do I initiate a return or exchange?
We offer a 30-day return policy for items in their original packaging. You can start the process by visiting our Returns Portal and entering your order number and zip code.
What kind of warranty do you offer on screen protectors?
Our screen protectors are covered by a limited lifetime warranty. If your protector is damaged during installation or through normal wear, we offer replacements for the cost of shipping.
Are your products authentic Spigen items?
Absolutely. Spigen Business is an authorized retailer. Every product comes with an authenticity code on the packaging that can be verified on our official website.
Do you offer bulk discounts for corporate or business orders?
Yes, we provide specialized pricing for bulk purchases and corporate gifting. Please contact our sales team through the 'Bulk Orders' page for a custom quote.