Returns & Exchanges

At Spigen Business, we stand by the quality of our professional-grade electronics accessories and offer a 30-day return window for items in their original packaging. We strive to ensure your enterprise solutions meet your exact specifications through a streamlined exchange and refund process.

Return Process

• 1.
  Initiate Request

  Log in to your Spigen Business account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Shipment

  Securely pack the electronics or accessories in their original retail packaging, ensuring all documentation and components are included to avoid restocking fees.

• 3.
  Affix Label

  Print your prepaid shipping label provided by our support team and affix it clearly to the outside of your shipping box, obscuring any previous delivery markings.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects the returned goods for quality compliance, your refund will be processed to your original payment method within 5-7 business days.